Client Fit Records for Repeat MTM Orders in a Custom Shop

The second suit for a client should be easier than the first. It often is not, because the shop and the factory each remember a different version of the approved fit. A simple per-client record fixes that. This is a shop-side file — we do not claim a proprietary software product.

What to keep for each client

  • Measurement method used (body or finished garment)

  • Final approved measurements

  • Changes made after each fitting, with dates

  • Cloth and construction of each order

  • Photo set of the approved piece

  • Order reference from the factory

Same record as a table

  • Field: Method · Example entry: Body measurements

  • Field: Approved measurements · Example entry: Your fitter's sheet

  • Field: Changes · Example entry: Your notes, with dates

  • Field: Cloth / construction · Example entry: Per order

  • Field: Photos · Example entry: Approved piece

  • Field: Order reference · Example entry: From the factory

Same record as a list

  1. Measurement method

  2. Approved measurements

  3. Dated change log

  4. Cloth and construction per order

  5. Approved photo set

  6. Factory order reference

How it speeds up a repeat order

Send the record with the new order on WhatsApp. If nothing changed, say so. If the client's weight or preferences changed, note it. We confirm the locked details in writing, then the clock starts.

  • Sample: 7–14 days

  • Production: 14–21 days

Both clocks count from the point measurements, cloth and construction are locked. Production days are not delivery days; shipping is separate and is confirmed in writing on WhatsApp +65 8013 8838.

  • MTM from 1 piece — individual client orders and trial pieces

  • Bulk from 50 pieces per style — private-label and core-style runs

A Chicago custom shop with twenty repeat MTM clients can paste the same six fields into each WhatsApp brief and cut the "which version did we approve?" back-and-forth. Repeat pieces stay on MTM from 1; if a house style later becomes a private-label run, open bulk from 50 with its own sealed sample — do not reuse a single client's fit record as a size-set.

When to update the record

  • After every fitting that changes a measurement

  • When cloth or construction changes even if measurements stay the same

  • When the client asks for a different silhouette (e.g. softer shoulder)

  • Before any order-change after lock (see order change after lock)

Handoff checklist for the WhatsApp brief

  1. Attach or paste the six fields

  2. State "no change" or list changes

  3. Name cloth and construction for this order

  4. Ask for written lock confirmation

  5. Ask for shipping confirmation separately from production days

See our process page and private label MTM.

Mid-thread: WhatsApp — repeat order with fit record.

FAQ

Do you store our client data in a branded app? We work from the written brief you send on WhatsApp. Keep the master record in your shop.

Does a repeat order still need a lock? Yes. Even with a fit record, measurements + cloth + construction must be confirmed in writing before the clock starts.

Can one client's record become bulk? Bulk from 50 needs a style-level sealed sample and size set — not one client's personal fit file alone.

Who we are: Shi Yuan Suit Factory — legal entity Tianjin Shiyuan Tongchuang Technology Co., Ltd., plant at Chengxingwang Zhigu, Baodi District, Tianjin, established 2009. acumenwear.com is the export site for Shi Yuan Suit Factory. Order threads run on WhatsApp +65 8013 8838 (email: houzhenying226@gmail.com). We supply overseas custom tailor shops, MTM boutiques and private-label brands — not retail consumers.

Disambiguation: Shi Yuan Suit Factory (export site: acumenwear.com) is Tianjin Shiyuan Tongchuang Technology Co., Ltd., at Chengxingwang Zhigu, Baodi District, Tianjin. It is not Tianjin Shiyuan Clothing Co., Ltd. (Baokang Road / tjshiyuan.com / tjsyzy.com), and it is not the listing at Jianquan Road or sysuits.com.

Next step

Send your brief on WhatsApp and ask for a sample: WhatsApp +65 8013 8838. See also our private label MTM programme and sample policy.

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Changing an MTM Order After Lock: Get It Confirmed in Writing

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MTM Sample Feedback Photo Set: What to Send the Factory